Meet the Vendor: Moxie & Oliver
Who are you and what do you do?
My name is Caitlin, but don’t call me Kate-lynn – it’s KAT-lynne! And I make leather goods in my Seattle studio. I’ve been at it for the last 10+ years, and last year I wrote a book and started teaching classes. Outside of my art, I try desperately hard to keep up on my email, and up with my two children, husband, two cats and two dogs.
What’s the latest thing you’ve been working on?
Currently I’m working on the most epic guest book ever. It is for another artist whose work I have always loved, and who has a beautiful heart. Jessica aka Rosy Revolver (on Etsy, Instagram, Facebook, etc.,) is a jeweler who lives in North Carolina and she creates amazing jewelry. I have known her for years although we have never met in person. When she announced a Halloween wedding, a Moxie & Oliver guest book seemed like a perfect fit. I’ve been posting photos on my Instagram feed, and the flowers and foliage that we are using for the design has really pushed me out of my comfort zone, with amazing results. I’m thankful for the people who challenge me!
Where do you see your business in 3 years?
That’s a question I have been thinking a lot about – my current studio is in Seattle but two years ago I moved to Kenmore with my family. In three years, hopefully before, I see my studio in Kenmore! I would like to have more space so I can teach larger classes since we’re currently constrained pretty substantially by our small studio space.
What’s something you’ve learned through running your business in the past 12 months?
That giving is the most fulfilling part of selling. I have done online giveaways here and there in the past but this year I managed to talk my way into having a booth backstage at Bumbershoot in one of the VIP lounges. All weekend, I gave away guitar straps. The reaction when I told the artists that I was giving them a strap – no cost, nothing in return, just a gift – was (excuse the cliche) priceless.
What do your customers love most about your product(s)?
I got an email from a customer a few months ago that said something along the lines of:
“Hi Caitlin, I think that there is a problem in the design of your products…”
INSERT MASSIVE PANIC HERE
“… they never wear out! I still have the purse and I use it every day, and my dog has been wearing his collar for years and they both look just as good as the day you made them….”
OH, PHEW. I can relax now!